How long has Agel been in business?

Agel Enterprises, LLC was incorporated in March of 2005. The first products shipped in May, 2005.

Is there an age requirement to become an Agel team member?

You must be at least 18 years of age to participate as an Agel Team Member.



What is Suspension Gel Technology?

Suspension Gel Technology uses a state-of-the-art science to put nutrition in a state of suspension in a gel.

What are the advantages of Suspension Gel Technology?

There are two key factors that influence the efficacy of any nutritional supplement: the timing of the ingestion, and the bioavailability of the nutrients. The convenience of the portable gel pack delivery system that Agel uses allows first for the proper timing of ingestion to correctly correspond with meals, which in turn enhances the overall absorption and use of the nutrient. And second, the Gel Technology forces the critical nutrients to remain suspended in gel, thus optimizing the bioavailability of those nutrients when ingested. Traditional supplements found in pills and capsules do not always fully absorb in the digestive track, allowing a portion of the critical nutrients to travel through the digestive track without ever interacting with the lining of the stomach or intestines.

How are the nutrients in Agel products absorbed?

Ingredients in each of the products contain nutrients that have specific (although widely different) methods of absorption along the gastrointestinal (GI) tract. For most of these nutrients, the primary location is in the small intestines. By suspending nutrients in a gel, all of the nutrients are readily available to be digested and absorbed in the GI tract.

Where can I find additional research and product information?

All current product information can be found in the Products section Agel Website at www.agel.com/products. We encourage you to do your own research.

Agel FIT

FIT compliments your weight control program, along with eating right and exercising. That's because it contains a patented natural ingredient that prevents your body from storing unused carbohydrates and, when used before eating, inhibits fat production. It can also reduce your desire to eat when you're not hungry.

Agel MIN

MIN gives you the exact amounts of vitamins and minerals you need everyday. Better yet, it provides this essential nutrition in a great-tasting gel that's easy to swallow, easy to take with you, and easy for your body to absorb. MIN just might make the vitamin pill extinct.

Agel EXO

EXO is a unique blend of exotic fruits and plant extracts — seabuckthorn, noni, mangosteen, and acai, to name a few. Each is good for you, but they're even better together, since a wide variety of natural nutritive sources is the way to fully meet your nutritional needs.

Agel OHM

Agel OHM is a wonderful tasting blend of energy-creating herbs, Taurine, D-Ribose, and complex B vitamins. Its purpose is to convert a healthy diet into usable and sustained energy and to sustain a healthy lifestyle.

Agel UMI

UMI contains Fucoidan, perhaps the most exciting nutritional discovery in the last decade. There are many potential health benefits from Fucoidan, which is found in seaweed, a plant long associated with good health.

Are Agel products Halal Certified?

No. Not all Agel products have been Halal Certified by the Islamic Food and Nutrition Council of America (IFANCA). Currently EXO, MIN, UMI, OHM and FIT are Halal certified: PRO and FLX are not.

Are Agel products Kosher Certified?

No. Not all Agel products have been Kosher Certified by the Union of Orthodox Jewish Congregations of America (Orthodox Union). Agel is in the process of obtaining additional Kosher certifications in Israel. Currently EXO, MIN, UMI, OHM and FIT are Kosher Certified; PRO and FLX are not.

Are artificial colors used in the formulation of the gels?

No. The color in the gels is a result of the natural color of the ingredients.

Should pregnant woman use Agel products?

There are some ingredients in Agel EXO that have been listed in some texts as not appropriate for pregnant women. Consequently, we recommend that pregnant women not consume EXO. If you are pregnant, prior to taking any vitamin, herbs, supplements, or over-the-counter medications, we recommend that you consult with your physician.

Can women take Agel products while breast-feeding?

We recommend that you review the ingredients in these products with your physician prior to using them while breast-feeding.

Should children use Agel MIN?

As a point of reference, the American Academy of Pediatrics does not endorse vitamin supplementation in children under the age of 16, except for specific groups with chronic illnesses. Furthermore, the mineral needs of children are unclear.

Agel MIN contains 100 percent of the RDI of the essential vitamins and selected essential minerals for adults. Most children's vitamins currently on the market contain about the same amount of vitamins as Agel MIN, without the minerals. If you elect to use Agel MIN for your children, the preparation does not contain enough of the vitamins or minerals to be considered dangerous; however, an entire pack of Agel MIN is probably more than necessary. We recommend consulting with your pediatrician about appropriate dosing of the vitamins and minerals for your children.

Should children use Agel FIT?

We recommend consulting with your pediatrician about appropriate food supplementation and weight management regimens for children. As a general rule, we do not recommend diet aids for children, and we therefore do not recommend using Agel FIT in the pediatric population. We do advocate healthy eating habits and plenty of physical activity as a means for children to manage weight. To initiate an early habit of dependence on dieting aids in childhood may be sending the wrong message.

Can I take all four Agel products in the same day?

We recommend that you consult with your physician before consuming multiple Agel products on the same day.

Are Agel products "All Natural?"

All of the ingredients in the Agel products come from natural sources except the preservative Sodium Benzoate and the synthetic Taurine found in OHM. Synthetic Taurine is preferred over natural Taurine because natural Taurine is derived from bile. In order to be sensitive to all Agel team members' varying religious beliefs, the synthetic source was chosen.

Are there any drug interactions related to any of the Agel products?

We are only aware of two potential drug interaction concerns. They involve anyone taking medications that increase serotonin levels. In particular, medications in the category of SSRI's (Selective Serotonin Re-uptake Inhibitors) are of concern. We strongly advise consultation with your physician prior to using Agel FIT or OHM if you are taking these medications. In Agel OHM, panax ginseng is one of the active ingredients and may cause increased serotonin levels in the brain. Agel FIT has Hydroxycitric Acid (HCA) as its primary active ingredient. HCA has been shown to be effective in part by its ability to reduce appetite by increasing brain serotonin levels. In general, for individuals taking medications that increase brain serotonin, there is a theoretical risk of serotonin syndrome.

What clinical trials or research do you have on the products?

Determination of specific clinical trials on Agel products are currently in process. The individual ingredients in all Agel products have substantial scientific literature and study behind them. You can do a scientific search for studies related to each ingredient on www.pubmed.gov. This is the U.S. National Institutes of Health sponsored library of peer reviewed published journals from around the world.



What are the different Enrollment Levels?

THE PERSONAL LEVEL is for people who are interested in using the products themselves and marketing them for retail profits. This requires an activation order of at least 210 CV and provides only one Income Center.

THE EXECUTIVE LEVEL is for people who are serious about marketing the products and building a network as well. This requires an activation order of at least 665 CV. Coming in at the Executive Level provides you with three Income Centers, and qualifies you to earn on all ten options in the Agel Compensation Plan.

THE PROFESSIONAL LEVEL is for serious business builders that are looking for a larger product inventory at a lower cost. There is a 30% discount on the sales price of this order. This requires an activation order of at least 3,000 CV. Professional Level also provides three Income Centers and qualifies you for all ten ways to earn in the compensation plan.

Can I buy just the display boxes?

No the empty display boxes are not available for sale.

If I enrolled at the Personal Level can I upgrade to the Executive Level?

Yes, if you upgrade within 30 days of the original enrollment date you will just pay for an upgrade order of at least 455 CV in order to become an Executive. If you decide to upgrade after the 30 days have passed, then you can still upgrade by purchasing the entire Executive order of at least 665 CV.

Can I upgrade to the Professional Level?

Yes, you can upgrade to the Professional Level at any time, even if you have previously made a Professional order. This is done by placing an upgrade order of at least 3,000 CV. This allows you to take advantage of the 30% discount at any time.

What is my ID number and password?

All new Team Members are assigned an ID number and user password when they enroll. If you have forgotten your Team Member ID number or user password, contact Agel's Customer Service department at 866-599-AGEL. After verifying your information your ID number and password will be resent to your email address.

What do I get for the $35 registration fee?

This allows you to reserve a position in the tree. You will need to make sure and upgrade to one of the other enrollment levels before the end of the second calendar month after paying the $35 fee.

What payment methods does Agel accept?

Agel accepts Visa, MasterCard, American Express, Discover, and JCB. We do not accept personal checks of any kind. Money orders and cashier checks are fine.

When will my credit card be charged?

Your credit card will be charged when you complete the sign up process and submit your order.

Why is my social security number required at enrollment?

This information is required for tax and social security validation purposes. Team members may use a Tax ID# for a business name if desired. Team members that are not citizens of the United States are required to use the country identification number associated with the country that they are from.

How can I place a product order on my own?

1. Go to office.agel.com (no www needed).
2. Enter the password/I.D. you chose when you registered.
3. Click on button that says "Place an Order".
4. Choose the products you want.



How do I cancel my membership?

A Team Member may terminate their contract at any time, and for any reason, by sending written notice of intent to terminate to the company. Termination becomes effective as of the date the company receives written notice of termination.



Where can I find the Agel Pay Plan online?

The Agel Compensation Plan can be found in the Payplan section of the website. It can also be found on the resources page of the Agel backoffice.

When will I be paid?

Team Members who earn a commission during a given month will be paid for that month on the 15th day of the following month.

Why do I have to wait until the 15th?

The Agel Accounting Department follows very reliable and detailed systems to process and clear credit cards, make sure products are actually shipped and received as reported, and accurately calculate commissions for all of our markets.

How do I get paid?

We encourage all Team Members to sign up for direct deposit via ACH in their Agel back office. If a team member chooses not to set up direct deposit Agel will cut paper checks for those individuals and mail them to the appropriate address. If you live in a foreign market, direct deposit through ACH is not an option.



What is "autoship" and is it mandatory?

Autoship allows team members to have product automatically shipped to them each month and their credit cards are charged accordingly. Autoship eliminates the hassle of ordering each month so that team members can remain eligible to participate in the Agel pay plan. Autoships are sent out on the 1st, 5th, 10th, 20th, and 25th of each month. Team members can choose one of those dates for their autoship and designate the products that are included in that monthly order. The order can be changed any time prior to the shipment date. Autoship is an optional service provided by Agel.

Is autoship the same as Auto Order?

Yes. In some countries autoship is also known as Automatic Order or APO.

Is there a penalty if I cancel or modify my autoship?

No. You can cancel or change your autoship at any time; however, if you enrolled at the Executive Level, you must order at least two boxes of product every month to remain eligible to participate in the Executive Bonus portion of the Agel Pay Plan.